FAQS

Frequently Asked Questions (FAQ)

Find quick answers to common questions about shopping at Danishaa. We are dedicated to providing a seamless experience for our customers in Pakistan and the United States.

1. General Information

  • What does Danishaa sell? We offer a curated selection of Luxury Jewelry and Elite Tech products designed for a modern and elegant lifestyle.

  • Where are you located? Our primary operations are based in Lahore, Pakistan, and we are actively expanding our reach into the United States market.

2. Orders & Shipping

  • How long will it take to receive my order?

    • Pakistan: Delivery usually takes 3–5 business days.

    • USA: International delivery typically takes 7–14 business days.

  • How can I track my order? Once your order is dispatched, we will send you a Tracking Number via email which you can use on our "Track Order" page.

  • Do you offer free shipping? We occasionally run free shipping promotions. Please check our homepage or sign up for our newsletter for current offers.

3. Returns & Refunds

  • What is your return policy? You have 7 days from the date of delivery to return unused items in their original packaging.

  • How do I start a return? Please email us at support@danishaa.com with your order number and details of the item you wish to return.

  • Are shipping costs refundable? No, shipping costs are generally non-refundable.

4. Payments & Security

  • What payment methods do you accept? We accept various secure payment methods, which will be displayed at the checkout page based on your location.

  • Is my data secure? Yes, we prioritize your privacy and use secure encryption to protect your personal and payment information.

5. Contact Us

  • How can I get in touch? You can reach our customer support team via email at support@danishaa.com or through our official WhatsApp number.